Returns & Exchanges

At HOMETEAM SEATTLE, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the package is scanned to initiate the tracking process.

4

Receive Refund or Exchange

After our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing